Liv Digital Bank by Emirates NBD

Liv Digital Bank by Emirates NBD is positioned as the first mobile bank in the UAE, and that is why its online banking forms a multi-layered, flexible and rich digital environment in which remote banking becomes a full-fledged financial instrument for residents, non-residents and expats seeking freedom of operations and transparency of conditions. Here, the opening of an online bank account takes place rapidly: the system uses KYC, customer identification via video selfies, address confirmation and identity verification, turning the registration process into a consistent but surprisingly fast user path without restrictions on the working hours of branches or the need for a personal visit. The personal account provides broad access to financial transactions, international transfers, notifications, transaction history, transaction limits and exchange rates, forming a digital customer experience in which details become clear and commissions predictable.
Special attention is paid to the security of online banking: a multi-level protection system combines a password, secret code, biometrics, two-factor authentication and SMS confirmation, while maintaining security control in each banking session. This structure minimizes risks and ensures confidentiality protection, while taking into account AML requirements, compliance checks, sanctions lists and financial monitoring. Mobile banking integrates digital wallets, NFC payments, QR payments, instant payments, electronic checks, split bills and request money functions, creating embedded financial services based on open APIs, which enhances the possibilities of budgeting and personalization of services.
Low interest rate loans, insurance, high credit limit, as well as currency, savings, current and investment accounts are available to customers, which strengthens financial stability and provides a wide range of comprehensive services. Customer support is provided by chat support, a chatbot, a voice channel, and an internet call, which significantly improves interaction and eliminates potential UX issues.
Liv Digital Bank by Emirates NBD Services:

Debit and credit cards with online registration and cashback

Opening an online bank account with KYC and digital identification

International transfers, instant payments and modern payment services

A full-fledged personal account with analytics, notifications, and transaction history

Loans with low interest rates and high credit limits

Insurance products and personalized recommendations

Management of current, savings, currency and investment accounts

Extended customer support: chat, bot, voice channel and internet call